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Secure Shopping:-
New Chef Fashion Inc. has taken steps to ensure information received from our online visitors is secure from unauthorized access and use. Information obtained is protected by our security measures, which are constantly reviewed and updated. New Chef Fashion's web sites protect your online order information by using Secure Sockets Layers (SSL) technology. When you submit an order, SSL encrypts your order information to prevent the decoding of that information by unauthorized individuals. Some versions of browsers and some firewalls do not permit communication through secure servers. In this case, you will be unable to connect to the server so you do not have to worry about mistakenly placing an order through an unsecured connection. To check that you have accessed our secure server, look for the unbroken key or closed lock symbol in the lower left-hand corner of your browser window - this tells you are in secure mode. Or check the URL - the "http" should change to "https." If you cannot get access to the secure server for whatever reason, please place your order by phone at 1-800-NEW-CHEF.

Special Orders:-
New Chef Fashion offers a wide selection of chef apparel and accessories for men and women. If you do not find what you're looking for, give us a call at 1-800-NEW-CHEF, or E-Mail us at Sales@newchef.com We offer a full customized service for all your requirements Logo Embroidery :- There is a one-time set up charge for your logo. Please e-mail us the scanned image of your logo to sales@newchef.com to get an estimate for the setup charge. Script of Embroidery :-
Please choose from the following fonts:

Script BLOCK Upper and Lower Block

Brush Script.
Please note any embroidery (first and last name) in excess of 13 space letters will be divided in two lines and charged as one.

Embroidered items cannot be returned.

Payment Options:-
We accept Visa, MasterCard, Discover Card and American Express. Credit Terms:-
Open terms are available for Corporation upon receiving satisfactory rating from Dunn & Bradstreet. All orders must be placed with a purchase order number and faxed to us at 323-581-0077. Returns and Exchanges:-
We want you to be a fully satisfied customer of New Chef Fashions Inc. If you're not completely satisfied with the quality of workmanship or any materials of your New Chef products, you may return or exchange them by using the return authorization form included with your shipment. If you do not have the return form, please call 1-800-NEW-CHEF and request an RMA from the Customer Service Department.

New Chef Fashion Returns Policy: -

Any item being returned must have a return merchandise authorization number (RMA) issued by one of our representatives within 10 business days after receipt of merchandise. The company reserves the right to refuse acceptance of unauthorized returns.

 

Direct returns are subject to a 15% restocking fee.

 

Items to be returned for credit or exchange will be accepted only if they are in their original condition (unwashed and/or unused) and within 2 weeks after the issuance of the RMA. The company will not assume responsibility for damages to garments due to improper use.

 

The following items are non-returnable unless they are found to be defective: embroidered merchandise, custom-made merchandise, clearance merchandise.

 

Freight charges and rush fees are absolutely non-returnable.

Sales Tax:-
We are required by the current law to charge 8.25% sales tax for orders shipped to the State of California. Your online order will calculate an estimated sales tax based on the ship-to address of the order. The actual sales tax charged to your order will be determined when your order ships and will be included on your shipping invoice.

If you have any questions about the tax rate on your invoice, please call us at 1-800-NEW-CHEF



SHIPPING INFORMATION( Delivery Rates & Schedules):-


Our advanced e-commerce site has an inbuilt UPS Certified E-Commerce Solution Provider. This has an inbuilt Real-time UPS shipping rates and tracking features. With UPS OnLine® Tools Rates and Service Selection, you can see real-time UPS rates at Checkout and get to choose which service and price best meet your needs. UPS OnLine® Tools uses cutting edge XML technology to deliver shipping rates lightning fast. No hassle, no worries, no Checkout delays, just accurate UPS shipping costs that will make you very happy. And once we've shipped your orders, you will be able to track them on your website Extranet with UPS Tracking Number provided. That's a comprehensive shipping solution which we have built to meet your needs.

  • Next Day Air®
  • Next Day Air Saver®
  • Next Day Air Early AM®
  • 2nd Day Air®
  • 2nd Day Air AM®
  • 3-day Select®
  • Ground®
  • Worldwide Express PlusSM
  • Worldwide ExpressSM
  • Worldwide ExpeditedSM
  • Worldwide StandardSM
  • Express Saver®
UPS Will NOT deliver to a PO Box.
For orders with Expedited Shipping:
NEXT DAY , SECOND DAY & THIRD DAY Orders, allow for shipping time only.
This does not include the time necessary for manufacturing.
Manufacturing can range from three to ten working days.
EMBROIDERY Placement and Color
Unless specific information is received in writing with the order or 24 hours after by e-mail, The embroidery will be done at “our discretion” taking into account the color of the garment.
NO C.O.D.
Make sure if you pay by check to make it payable to: NEWCHEF Fashion, Inc.
There is a $5.00 Handling and Packing charge.


Backorders:-
Sometimes under an unique circumstances, an item you've ordered may be backordered. We will notify you as soon as we know an item is backordered and we will deliver it to you (with no additional shipping charge via your selected shipping method) as soon as it is back in stock. Order Tracking:-
When you place an order, you will receive a prompt online confirmation that your order has been received, including an order reference number. You will also receive an e-mail order confirmation providing the same order reference number for your records. We suggest keeping your confirmation until you receive your order just in case you need to check the order status. Both confirmations will provide you with New Chef Fashion, Inc.'s e-mail address and toll free number for further assistance. You can further view the status of your order from the website's Extranet to get a detailed information.

For any other kind of query/questions we request you to email us at info@newchef.com





C U S T O M E R    S E R V I C E
A B O U T    U S
S P E C I A L    P R O G R A M S



C O N N E C T    W I T H    U S   
    H O M E         J O B    O P P O R T U N I T I E S         S I T E M A P    

NEWCHEF FASHION INC.© 1989-2017 | LOS ANGELES , CALIFORNIA | 1.800.639.2433


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